FAQs – General

You’ll find us at 183 Fitzmaurice Street, Wagga Wagga NSW.

No, our deli is closed on Sundays. A Sunday collection may occasionally be arranged for a large, pre-booked catering order. Please contact us well in advance to discuss availability.

No, we do not currently accept American Express.

Yes. We provide catering for workplace lunches, celebrations, meetings, events and larger gatherings. Our range includes sandwiches, wraps, salads, platters, grazing boxes and other freshly prepared options.

Yes. Local deliveries are generally completed Monday to Friday between 12.30 pm and 4.00 pm. Saturday delivery may sometimes be available for large, pre-arranged orders.

We do not generally run a set schedule of advertised weekly specials. However, selected products may occasionally be discounted in store.

Our salads, Gourmet to Go meals and some fresh cabinet items change regularly. Contact the deli or visit us in store to check today’s selection.

FAQs – Catering

We cater for workplace lunches, meetings, family celebrations, parties and larger events. Depending on your needs, we can provide sandwiches, wraps, salads, platters, grazing boxes, roast meat rolls and other freshly prepared food.

Notice requirements depend on the size and type of order. As our catering is prepared fresh to order, we recommend ordering as early as possible. Larger, customised or dietary-specific orders require additional notice.

Yes. We can cater for larger groups and events. For catering for more than 60 people, please contact us directly so we can discuss your menu, quantities, timing and collection or delivery requirements.

Our platters are prepared fresh and take time to create. We prefer at least four hours’ notice, but availability also depends on the size of the order, existing bookings and how busy the deli and kitchen are.

Our cheese platters, grazing products and canapés are generally made fresh to order rather than kept ready-made. Please order ahead to avoid disappointment.

Our standard sandwich boxes contain:

Small: 5 sandwiches or 10 halves
Medium: 10 sandwiches or 20 halves
Large: 15 sandwiches or 30 halves

As a general guide:

For a standard workplace lunch, allow approximately one sandwich or mini wrap per person.

For groups with larger appetites, including agricultural or trade-based workplaces, allow approximately one and a half sandwiches per person, or a sandwich and wrap combination.

For roast meat and gravy sliders or dinner rolls, allow two to three per person.

For larger roast meat and gravy rolls, allow approximately one and a half per person.

These are general estimates. The amount required will also depend on the time of day, your guests’ appetites and whether other food is being served.

Yes. Tell us the number of guests, the type of event and whether the food is intended as a snack, light meal or main meal, and our team can help recommend suitable quantities.

Yes, we can accommodate many dietary requirements where possible. Please provide clear details when ordering so our kitchen can recommend suitable options.

Our kitchen is not a dedicated allergen-free, gluten-free, coeliac or nut-free facility. While our team takes care when preparing dietary orders, we cannot guarantee that products will be completely free from traces of allergens.

Our chicken, lamb and beef suppliers hold halal certification. Please speak with our team if you require information about a particular product or menu item.

Onsite setup and staffing may be available depending on the event, location, timing and requirements. Please contact us for an individual assessment and quote.

Paper plates, cups and serviettes may be supplied for an additional fee. We do not provide crockery or operate staffed tea and coffee stations as part of our standard catering service.

Bulk pricing depends on the products, quantities and requirements of the order. Please contact us for a tailored quote.

FAQs – Platters and grazing boxes

Yes. Our platters and grazing boxes are prepared fresh to order.

We prefer at least four hours’ notice for most platters. Larger, customised or peak-period orders may require considerably more notice.

Some products can be adjusted, depending on the requested changes and ingredient availability. Please contact us before ordering if you have specific preferences or dietary requirements.

Yes. We can prepare platters and grazing options for larger gatherings. Contact us directly so we can recommend suitable products and quantities.

Our platters are generally made fresh to order and may not be available for immediate collection. Ordering ahead is recommended.

Each product page should include an approximate serving guide. The right size will depend on whether the platter is being served as a light snack, part of a broader menu or the main food for your gathering.

Yes, a range of vegetarian and gluten-free options may be available. Please check individual product descriptions and tell us about any dietary requirements when ordering.

Our kitchen handles gluten, nuts and other allergens, so we cannot guarantee that products are suitable for people with severe allergies or coeliac disease.

Brie and camembert are both soft, white-mould cheeses, but traditional varieties use different cultures, production methods and ageing processes. Their flavour and texture can also vary according to the milk, producer and country of origin.

Ask our deli team to help you choose one that suits your taste or platter.

Our strongest blue cheeses may vary according to current stock. Cropwell Bishop Stilton is often one of our bolder options. Ask our deli team for a recommendation when you visit.

Our mature English cheddars and aged Australian cheddars, such as Pyengana, are generally among our strongest options. Available varieties may change.

FAQs – Gift hampers

Yes. We offer a variety of ready-designed gift hampers featuring gourmet products, local favourites, sweet treats and savoury selections.

Yes. Build-your-own hamper options are available, or you can speak with our team about creating a custom gift.

We may be able to swap a product for another flavour or similar item of the same value. More substantial changes may affect the hamper price and must be arranged with our team before ordering.

Creating and presenting a hamper takes time. Same-day requests depend on staff availability, existing orders and how busy the store is. Ordering ahead will give us the best opportunity to prepare something special for you.

Yes. Enter your message in the notes section when ordering and let us know that the order is a gift.

Yes. Bulk and corporate gifting is available. Contact us early to discuss quantities, budgets, branding opportunities and delivery requirements.

Yes. Local delivery is available for eligible orders. Deliveries are generally completed during the afternoon delivery window rather than at a guaranteed exact time.

We aim to create a hamper that reflects the style and value shown online. Occasionally, a product may be unavailable and replaced with an item of similar quality and value.

FAQs – Online ordering, pickup and delivery

Yes. Use the notes section to provide important order information or include a gift message.

Contact our office as soon as possible. We may be able to add an item if your order has not yet been prepared or dispatched, but this cannot be guaranteed.

First, check that all required fields have been completed and that the items in your cart are available for your selected date.

If you still cannot complete the order, contact our team by phone or email for assistance.

Local home deliveries are generally completed between 12.30 pm and 4.00 pm. We cannot usually guarantee an exact delivery time within this window.

You may include your preferred time in the order notes, but requested delivery times are not guaranteed. Contact us before ordering if timing is critical.

Collections are available during store opening hours. Please select an available pickup time when ordering or contact us if you need to discuss an early or late collection.

Yes. Please include the collector’s name in your order notes or let our team know before collection.

Some small changes may be possible, such as exchanging a flavour for a similarly priced product. Please contact us before ordering if you require a significant substitution.

Available bread and baguette products can be added through the online store. Availability varies, particularly for freshly delivered artisan bread.

Notice requirements vary by product. Hampers, platters, catering and dietary-specific orders generally require more preparation time than standard retail products. Please order as early as possible, particularly during busy periods.

FAQs – Gourmet to Go and fresh food

Gourmet to Go is our range of freshly prepared meals that you can take home, heat and serve.

Gourmet to Go meals are generally available from 3.30 pm.

The menu changes regularly. Check the current Gourmet to Go menu or contact the deli to find out what is available today.

Our salad selection changes according to the day, season and ingredient availability. Visit us in store or contact the deli for today’s selection.

Some dishes may be available to order, depending on the recipe, quantity and notice provided. Contact our kitchen team to discuss your request.

Ask our deli team about the ingredients in a particular salad, meal or catering item. Recipes may change, so please check each time you order if you have an allergy or dietary requirement.

We offer a selection of vegetarian and gluten-free products, and some vegan options may be available. Availability changes, so please check the current product information or speak with our team.

Our kitchen is not a dedicated coeliac, gluten-free, nut-free or allergen-free facility. We take care when preparing dietary orders but cannot guarantee the complete absence of traces.

Vegan cheese is not ordinarily part of our standard deli range. We may be able to order it for customers who require it regularly, subject to supplier availability and minimum order quantities.

Different salads need to be weighed and priced separately. For this reason, each salad must be placed in its own container.

Our lasagne is prepared using a traditional-style combination of beef and pork mince to create a richer flavour. Please check with our team if you need current ingredient or allergen information.